FAQ - Frequently Asked Questions

Hiring Equipment

What ID do I need provide before hiring equipment from FTI?
Do I need to leave a deposit when hiring equipment or facilities?

1 What ID do I need provide before hiring equipment from FTI?

To ensure that we are fully covered by our insurer, we need to be sure we know who’s taking our gear. To this end, we carry out a 100 point ID check on all customers. One of the easiest ways to comply with this requirement is to show us either your Birth Certificate or passport, plus a current photo driver’s licence. If you’re unable to provide us with these documents, just call the Equipment and Facilities Department on 9431 6717 to discuss other options. You only need to produce these documents on the first occasion that you hire from us as we keep a record on file for future reference.

2 Do I need to leave a deposit when hiring equipment or facilities?

A deposit must be left with us when hiring facilities such as the Cinema, but FTI does not require a deposit on equipment hire. Call us on 9431 6717 for further information.